IT Support Technician
Join Our Team as an IT Support Technician!
Are you a tech-savvy individual eager to take your IT career to the next level? We're on the lookout for a dynamic IT Support Technician with junior to mid-level experience to become a valuable member of our team. If you have a passion for technology and a drive to excel in a fast-paced environment, this opportunity is for you.
About Us: At Nordic Capital, we pride ourselves on fostering a collaborative and supportive work culture where innovation thrives. As an IT Support Technician, you'll be an integral part of our experienced IT team, ensuring the seamless operation of our systems and providing top-notch technical support to our dedicated employees.
Responsibilities:
- Provide timely technical assistance and support for IT incidents and service requests, escalating complex issues as needed.
- Troubleshoot and resolve software and hardware issues across various platforms, including Windows and peripherals.
- Contribute to the administration and upkeep of Azure AD and Microsoft 365 services.
- Assist in managing and maintaining our video conference infrastructure (experience optional).
- Keep detailed documentation of IT procedures, configurations, and system inventories up to date.
- Stay current with industry trends and participate in training sessions to enhance technical skills.
- Offer guidance and training to end-users on technology usage and best practices.
- Support IT projects and initiatives as assigned.
Qualifications:
- 1-3 years of experience in an IT support role.
- Proficiency in IT systems, including hardware and software.
- Familiarity with Microsoft Windows operating systems.
- Experience with Azure AD and Microsoft 365 services is a plus.
- Knowledge of automation and PowerShell scripting is advantageous.
- Strong problem-solving skills and a commitment to continuous learning.
- Excellent communication and interpersonal skills, with a focus on customer satisfaction.
- Ability to collaborate effectively within a team and work independently when necessary.
Don't miss out on this exciting opportunity to grow your IT career with us!
Apply now, and let's build the future of technology together.
Nordic Capital is a leading private equity investor with a resolute commitment to creating stronger, sustainable businesses through operational improvement and transformative growth. Nordic Capital focuses on selected regions and sectors where it has deep experience and a long history. Focus sectors are Healthcare, Technology & Payments, Financial Services, and selectively, Industrial & Business Services. Key regions are Europe and globally for Healthcare and Technology & Payments investments.
Since inception in 1989, Nordic Capital has invested EUR 22 billion in over 130 investments. The most recent entities are Nordic Capital XI with EUR 9.0 billion in committed capital and Nordic Capital Evolution with EUR 1.2 billion in committed capital, principally provided by international institutional investors such as pension funds. Nordic Capital Advisors have local offices in Sweden, the UK, the US, Germany, Denmark, Finland, Norway and South Korea.
Stockholm
A responsible and healthy workplace
Nordic Capital aims to be a gold standard employer and we take an active approach to creating a healthy workplace. We believe that it is important to balance a challenging work life with good health and wellbeing, and we offer our team a variety of benefits such as fitness subsidies and preventative health examinations. We also encourage our people to look beyond their professional roles and engage in initiatives with a social or philanthropic impact.
IT Support Technician
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